Privacy Policy

1. Introduction

AreoTech Incorporation CA ("we," "us," or "our") is committed to protecting your privacy and ensuring a transparent, trustworthy experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website at areotech.org and when you engage our services. We designed this policy with your satisfaction in mind — when you trust us with your data, we take that responsibility seriously.

2. Information We Collect

We collect information that you provide directly to us and information that is gathered automatically when you interact with our website.

Information you provide:

• Name, email address, phone number, and company name when you fill out our contact form or request a quote
• Project details, business goals, and service preferences you share during consultations
• Payment and billing information when you engage our services
• Communications you send to us, including emails and support requests

Information collected automatically:

• IP address, browser type, device information, and operating system
• Pages visited, time spent on pages, and navigation paths through our website
• Referral source, search terms used to find our website, and geographic region
• Cookies and similar technologies as described in Section 7

3. How We Use Your Information

We use your information to deliver the best possible experience and results. Specifically, we use your data to:

• Respond to your inquiries and provide customer support
• Deliver, manage, and improve the services you've engaged us to provide
• Send project updates, invoices, and service-related communications
• Analyze website usage to improve our content, navigation, and performance
• Comply with legal obligations and enforce our terms of service
• With your consent, send you marketing communications about services relevant to your business

We will never sell your personal information to third parties. Your data is used to serve you better — not to generate revenue through data brokerage.

4. How We Share Your Information

We share your information only in the following circumstances, and always with the goal of enhancing your experience:

• Service Providers: We work with trusted third-party tools to operate our website, process payments, send emails, and deliver our services. These providers are contractually obligated to protect your data and use it only as we direct.
• Legal Requirements: We may disclose information when required by law, regulation, or legal process, or when we believe disclosure is necessary to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.
• With Your Consent: We will seek your consent before sharing your data in any way not described in this policy.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), access controls limiting data to authorized personnel, regular security assessments, and secure hosting infrastructure. While no system is completely immune to risk, we continuously invest in safeguarding your data because your trust is the foundation of our client relationships.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When you become a client, we retain project-related data for the duration of our engagement and for a reasonable period afterward to support ongoing service quality. Contact form submissions and general inquiries are retained for up to 24 months unless you request earlier deletion.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our content. We use:

• Essential cookies required for website functionality, security, and form submissions
• Analytics cookies to understand website traffic, page performance, and user behavior in aggregate (we do not track individual users across other websites)
• Functional cookies to remember your preferences and improve your experience on return visits

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal data, subject to legal retention requirements
• Portability: Request your data in a structured, machine-readable format
• Withdrawal of Consent: Opt out of marketing communications at any time
• Complaint: Lodge a complaint with a supervisory authority if you believe your data rights have been violated

We aim to respond to all rights requests within 30 days. There is no charge for exercising your rights, and we will not discriminate against you for doing so.

9. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit through links on our site.

10. Children's Privacy

Our services are directed toward businesses and professionals. We do not knowingly collect personal information from children under 16. If we learn that we have inadvertently collected data from a child under 16, we will promptly delete it from our systems.

11. International Data Transfers

AreoTech is a Canadian company. Your information may be processed on servers located in Canada or the United States. By using our website and services, you acknowledge that your data may be transferred to and processed in these jurisdictions. We ensure that appropriate safeguards are in place to protect your data during any international transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, we want to hear from you. Client satisfaction extends to how we handle your information.